Atlantic City: New Jersey’s The Palm Restaurant

It’s called the “Entertainment Capital of the Jersey Shore” for its exciting mix of world-class entertainment, dining, shopping, beaches and all-around fun. While in Wildwood for vacation, my family and I decided to take a day trip to Atlantic City (www.atlanticitynj.com). It currently boasts eight hotel casino gaming properties – the Tropicana, Bally’s, Borgata, Caesars, Golden Nugget, Harrah’s, Resorts, and Trump Taj Mahal – along with several popular beach bars, free beaches, internationally-acclaimed and neighborhood-favorite dining, state-of-the-art conference/meeting venues, historic Absecon Lighthouse, the Atlantic City Aquarium, world-famous Boardwalk, Steel Pier, outlet and destination shopping at Tanger Outlets The Walk and Bass Pro Shops, respectively, and of course the Miss America Pageant and Show Us Your Shoes Parade.

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We spent the first part of our day at the Tanger Outlets, known as The Walk. It was a lot of fun. Located at 2014 Baltic Avenue, it is one of the first things you will see upon exiting the Atlantic City Expressway. You can valet park for $12 or self-park for $10. Once on site, there are more than 150 stores and restaurants to choose from. We found many good deals, even with the exchange of the Canadian dollar.

For complete information about visiting Atlantic City, log onto www.doatlanticcity.com, where you can find visitor information as well as a calendar of events, entertainment and tours that is updated regularly.

THE PALM:
I have travelled to many cities where the Palm Restaurant (www.thepalm.com) exists. But it was not until Atlantic City when I finally experienced this culinary masterpiece inside the Quarter at the Tropicana Casino and Resort at 2801 Pacific Avenue. Prior to our reservation we took advantage of the valet parking covered by the restaurant and explored the hotel, visiting the different shops and of course trying our luck on the slot machines. But unquestionably our choice of the Palm was right on the mark. Friends had told me this was “the” best dining establishment in Atlantic City and based on our dinner I must agree.

The Palm philosophy was born in 1926, when Pio Bozzi and John Ganzi opened their first location in New York City. From day one, Pio and John shared their commitment to quality and generosity of spirit with every guest who walked through their doors. What began as a restaurant became a legend – a place to not only enjoy an excellent meal but also catch up with old friends, meet new ones, close business deals, and celebrate family milestones. Still owned and operated by members of the Bozzi and Ganzi families, The Palm continues to serve as a second home for countless patrons, thanks to the exceptional standard of hospitality established by its founders.

When you start with the best ingredients available, you don’t need to rely on overly elaborate recipes or culinary fads. That’s why The Palm Restaurant’s menu features honest, satisfying dishes that reflect the best of its Italian-American heritage – from prime aged steaks and jumbo Nova Scotia lobsters to Italian classics like Chicken Parmigiana and Veal Martini.

There are 21 Palm restaurants across the United State, plus a Palm Bar & Grille at JFK Airport. It was not hard for us to see why The Palm is one of the most popular restaurants in Atlantic City. It all starts with Paul Sandler, the happy go lucky general manager who has been at the helm since this locale first opened in 2005. He is so hands on that when I called to make a reservation he answered the phone himself.

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“It’s been a good ride,” Sandler says. “It’s a pleasure to work with a company that shares the same values as yourself. For The Palm, it’s all about the hospitality piece, not putting numbers through the door and making as much money as possible. Hospitality and quality come first and then the money will always follow.”
Sandler noted that what differentiated The Palm Atlantic City from others in the family is the casual atmosphere. “This is a beach town,” he remarked. “They can come in wearing what they want. I think people appreciate that.”

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The walls of the restaurant feature painted portraits of international and local celebrities, along with loyal diners.

“The company hasn’t changed, and neither have we,” Sandler says. “It stands by its original core values of dedication, loyalty, quality and the whole nine yards. I think the only thing that has changed because times have changed is that the controllables at store levels have changed, so operators don’t have to compromise service and quality while still remaining profitable. But customers would never see that. We still have the same prime steaks and Nova Scotia lobsters since the first Palm opened in New York in 1926. We are just more astute to remain a profitable business.”

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Our server, Danielle Wilson (pictured below), has been on staff for nine years and it shows. She was a walking encyclopedia on the menu, the specials and items that were not even listed. When we asked for her to recommend a drink that had a bit of a fruity taste to it she listed the Little Vixen. It was right on the mark. There were three of us and to start up we shared an amazing Seafood tower, which included oysters, clams, lobster and shrimp. This could have been a meal itself. The oysters were amazing, as were the other items included. We shared what is called the Monday Night Salad – finely chopped romaine, iceberg, tomato, onion, roasted pepper, radish, scallion and anchovy. It was fantastic! Moving on to the main course, we decided to share a Jumbo Nova Scotia Lobster for two. It was steamed and already cut up nicely. A member of the dining staff removed the meat from the shells for us. As well, we shared a gigantic Porter House steak. It came pre-sliced and cut like butter. We enjoyed each morsel. For our sides we chose the three cheese potatoes au gratin and the wild mushrooms, again both outstanding. I cannot remember having a potato dish this delicious. All of their sides by the way are served family-style for two or more.

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We did save room for some of the scrumptious desserts on the menu, sampling the key lime pie and an extraordinary bag of warm doughnuts, dusted with cinnamon sugar and served with chocolate and raspberry sauces. If you are going to Atlantic City, Wildwood, Cape May or Philadelphia anytime soon, then make sure to experience this particular location for The Palm. It is worth the trip alone!

The Palm is open from 4 pm to 9 p.m. Sundays, 5 to 10 p.m. Mondays to Thursdays and 5 to 11 p.m. Fridays and Saturdays.
There is disabled access through the front door on street level or via elevator from The Quarter.
For more information call 609-344-7256 or go toThePalm.com.